legal sector

How has remote working in 2020 affected the legal sector?

There have been numerous challenges faced by the legal sector and many other office-based industries throughout 2020. The primary one that can’t be ignored is the sudden adjustment to working remotely due to social distancing measures. Entire workforces have had to learn how to:

  • Deal with connectivity issues
  • Collaborate on shared work remotely
  • Store data securely
  • Access files remotely
  • Secure all devices and networks from cyber attacks
  • Maintain team wellbeing & culture
  • Deliver for clients on time

And the list could go on!

Many law firms have found solutions to some of these challenges, but not all. Some perhaps are still ‘making do’ with temporary measures that aren’t ideal. However, remote working doesn’t look like it’s going anywhere, even for the legal sector. With over 86% of employees wanting to continue working from home at least partially, it’s essential to equip employees to thrive remotely now and in the future.

Here’s what we’ve learnt so far about the effects on the legal sector of remote working:

legal sector

Being more cybersecurity-aware

To be honest, we’ve all had to be! Cyber-attacks have increased astronomically since COVID-19. Phishing emails have increased by over 600% since the start of the pandemic, and many are specifically targeting remote workforces.

Legal sectors are one of the key industries where data protection is vital. You cannot do your job without accessing sensitive information, financial details or personal data of clients. That’s why many law companies in the past year have had no choice but to implement comprehensive cybersecurity protection across:

  • Networks
  • Email
  • Cloud
  • Endpoints
  • Access Management

If you’re not sure whether your cybersecurity is up to scratch or not, don’t risk it.

Collaborating effectively on shared work

A critical effect on the legal sector due to the shift to remote working has been learning how to collaborate and share files safely. It has been a challenge for many, but thankfully 77% of legal employees said that they can work effectively from home now despite lockdown.

It’s clear that with the right support and IT solutions as a foundation, office-based businesses can thrive remotely. Primarily, this success has come from the adoption of cloud-based applications and storage in the legal sector. When all information is accessible via the internet, employees can access what they need at home, in the courtroom or on the go.

legal sector

Financial implications for the legal sector

All these new remote working solutions don’t come free but are a wise investment. For many in primarily office-based industries like the legal sector, it’s taken a big adjustment to make that investment and feel as though it is worthwhile. Especially, if we’re all just going to be back in offices again. But as we’ve learnt over the past year – unexpected crises do occur.

This means that this investment is one worth making. Migrating to the Cloud and setting up robust cybersecurity solutions may seem like an overwhelming financial decision that companies would rather do without. But in the long-term, these are decisions that will end up saving you money and time.

Do you still have work to do?

Traditionally office-based companies like those in the legal sector can get set up for productive and efficient remote working. It doesn’t have to be complicated. But there may still be work to do to ensure that you future-proof your company.

Discover whether you are equipping your remote workforce effectively or not. Try out our remote working tool to get a quick assessment and actionable steps.

gavel on laptop

Overcoming IT Challenges Faced in the Legal Sector

Working with clients in the legal sector we know that storing, managing and protecting data is essential. Legal practices need IT solutions that they can rely upon to increase productivity and keep sensitive information safe.  

Technology is continuously evolving and transforming organisations worldwide, which can seem like a worrying concept for more traditional law firms. However, digital transformation is just as crucial for those in the legal sector and can be an excellent strategic move. Having IT services that are streamlined, modern and secure will make your whole organisation more efficient and help you to gain back valuable time.

Top 3 challenges to overcome 

1. Work better remotely  

Accessibility to data, programs and networks is vital, particularly in the current climate. Whether you’re working from the office, in court or at home, having the information that you need at your fingertips will make all the difference. Having a hosted infrastructure means that your whole team can access everything that they would typically be able to access in the office, with no exceptions. 

Optimising Microsoft 365 backup, storage, and cloud solutions will make sure that you can get straight to work, no matter where you are. Tiedata tailor every cloud solution to individual clients. Whether you require comprehensive cloud security, want a public, private or hybrid cloud, or want to use robust cloud solutions like Microsoft Azure  – we have what you need.

2. Trustworthy data handling 

Data Privacy protection

Data in the legal sector is often of the highest sensitivity and confidentiality. You need to trust that your sensitive data is being handled professionally by experts who know what they’re doing. There are a multitude of data security and compliance services on offer including GDPR reporting, intrusion protection and vulnerability testing.

Partnering with Tiedata will ensure that you also receive 24/7 support, bespoke data management plans and business continuity solutions to ensure you can keep doing what you do best with minimal downtime, no matter what challenges or incidents occur.

3. Comprehensive cyber security

The best way to protect your data is to ensure that you and your team are aware of the threats you face. Security Awareness Training is an easy and accessible way to cover every end-user, device and network that your team engage with. In light of recent research that shows 97% of all employees struggle to reliably identify phishing emails (Barracuda Networks) – cyber security training is a no-brainer.  

When you are a busy professional who receives hundreds of messages and emails per day, training is all the more critical. Even the best of us can be fooled by hacker’s sophisticated attacks on a busy day, and with phishing attacks on the rise since COVID-19, this is a crucial investment to make.  

If you manage to be efficient on the go and access your data securely, this will only help boost and streamline your work.  

Tiedata can help

We know that technology is ever-changing so, it is best to be prepared for every circumstance or potential crises. 

Get in touch with our experts at Tiedata to overcome the IT challenges faced in the legal sector. Don’t let your success be hindered, act now. 

IT-Business-Continuity-Checklist

IT Business Continuity Checklist 2020

Assessing your company’s remote work capabilities

Working from home has been seen by many, as a short-term situation. However, it now seems this will become a longer-term way of operating with many employees working from home exclusively due to the coronavirus (COVID-19) outbreak.

We have produced an IT Remote Working Business Continuity Checklist to help you assess your company’s work capabilities.

Is My Business Prepared?

 

Yes

No

Action

Have you updated your work-from-home policy in the last 12 months?

Have you communicated policy and expectations for all employees now working from home?

Do you need to acquire more phones/laptops to ensure all employees have a sanctioned device?

Do you have enough VPN licenses to issue them as needed?

Does the employee have sufficient Internet access to perform their job?

Have you identified if remote employees have access to systems or platforms required to successfully perform their job?

I.E. Cloud applications

Is your company able to provide secure measures to avoid cyber attack risks when working remotely?

I.E. Protected Wi-Fi; VPN Connection; Multi-Factor Authentication

Do you need to make adjustments to your IT budget to deliver necessary resources?

Do you need to offer remote work security training to your staff?

Do you know if your users are using their ISP router/firewall only?

Do you feel that with remote working, security has become weaker – as you’re solely relying on VPN for security?

If employees are using their own devices for remote working, are you aware if they have anti-virus or updates enabled?

TieData can offer you a FREE comprehensive remote working security suite for 60-days for up to 250 users. From protecting VPN connections to optimising login experience by integrating Cloud applications with a single sign-on process, authentication is a smart and simplified avenue to protect your remote workforce.

Contact us today to start your 60-day FREE offer.

cloud obstacles

3 Obstacles to Cloud Success

Business decision-makers all over the world realise now that Cloud strategies have to become a priority. While most businesses use the Cloud in a somewhat ambiguous way, not enough of them have a clear plan that is set up with specific obstacles in mind.  

There are three primary factors that no business wants on – money, time and control.  

Here’s how to overcome these obstacles to your Cloud success: 

Wasted Money 

No one wants to pay for more than they need. It’s essential to look at precisely what is included in your Cloud solution and that you have the best deal for your business. Many Cloud packages, including Microsoft Cloud solutions, have extra licenses that users pay for but rarely use. 

Ensuring that you can are only paying for Cloud services that benefit your business strategy is the key to successfully optimising the Cloud. Working with a Managed Service Provider is the best way to ensure that you are getting the best Cloud solution for your specific business needs.  

Wasted time 

One of the primary reasons that businesses today waste time is by not having the right resources and expertise. Cloud technology is continually evolving and changing. If you do not have dedicated IT staff or are trained in understanding Cloud computing, then you may find yourself stuck in the present. Evolving as a business alongside the evolution of technology is the only way not to get left behind.  

If you do not have the expertise required, you will be wasting time, money and resources trying to do work that the right person should be able to keep on top of for you. 

The Cloud is optimised best when data is organised and segmented in a way that is easy to understand and locate.  It’s very common for the Cloud environment to quickly get bloated with data, which can negatively impact performance and productivity. You will waste less time and money in the long run if you add cloud specialists to your team, or better yet, work with a third-party team of Cloud specialists.

Loss of control 

It’s essential to be in control of your data at all times. Without regularly analysing your Cloud environment, you won’t be able to understand the risks you face correctly.  

If your data is not entirely secure, you could end up paying a lot more in the long run, and you may see your productivity decrease over time.  

The most common Cloud security threats. 

Having control over your data is not only essential to avoid losing valuable information, but also to keep your business compliant. If you have not adequately assessed the risks of cloud computing and thought of solutions, sufficiently, you could be putting your business in some tricky situations with GDPR and security regulations.  

Ultimately, if you prepare yourself well for Cloud migration and plan for these obstacles, the Cloud will transform your business. It’s no secret that unlocking the potential of cloud computing in a business is a springboard into growth. It provides agility and if used correctly, can increase efficiency and productivity.  

Don’t fall victim to these Cloud obstacles. Ensure that your business is secure, productive and future proof.  

What are your cloud blindspots?

Book a Free Microsoft 365 Cloud Risk Assessment Report

Get your free Microsoft 365 Cloud Risk Assessment including a full report of issues and recommendations.  Let’s start mitigating your risks today.

Coronavirus Remote Working

Remote or Home Working due to COVID-19

In light of developments concerning the coronavirus (COVID-19), you may be concerned about being able to remote/home work. The good news is that there are many ways for teams to remain both productive and connected.

For some of you this may be already a common occurrence for others it may be a new challenge.

Here at Tiedata, we have been remote working from the start, so we have expert advice on hand to help. We hope you find this information helpful in this difficult time.

Be prepared to work remotely

We advise all our customers to consider how they can continue working if their office or usual workplace becomes unavailable.

Would remote/home working be an option for you and your employees?

Have you considered/tested how this will work in practice?

We recommend getting a solution for remote working in place sooner rather than waiting to see how events develop. Preparation is key, if you haven’t done so already we strongly advise contacting us today to discuss how you can access your email and applications and continue to be connected and productive.

Be vigilant

Associated to the COVID-19 virus outbreak, we are seeing a sharp rise in phishing emails impersonating Government and Health Organisations such as the WHO.

We recommend you taking extra care when reviewing your emails. Check the senders email address and consider if you really need to open an email or click on the link, check with Tiedata if you are unsure. You should never need to disclose personal information or passwords over email.

Risk Assessment

You need to identify who needs access to what systems, is it just emails and documents or main business applications.

Do you currently have a method of remote/home working?

And to what extent?

Have a plan and be prepared

There is a risk that any action taken may become regional-based, so many organisation will be affected at the same time. And this is something we both need to be prepared for. It will not possible for Tiedata to enable hundreds of users to be able to remote/home work overnight, it will take time to achieve this.

For an organisations who don’t currently have remote access capabilitys or only a select number of users with remote capabilities, we can assist in enabling you to have remote access to your work computer.

However, you will need a computer at home to facilitate this capability. We have selected to use Teamviewer as a temporary solution, which has a 7-day trial commercial use version. We will assist you in setting this up, with an additional level of security (two-factor authentication) by using your mobile phone. Without two factor authentication, there is an increased risk you could become a victim of cybercrime.

If you would like more details on this option the please contact Tiedata as soon as practically possible. Note this service will incur a charge dependant on the option/s selected. Prioritising your staff and determining those critical users who may need this service would be a good starting point.

Questions and Concerns

Please be aware that resources to deliver such a service may become constrained due to high demands, so please act early.

If you have any questions or concerns, then Tiedata’s team are on hand to help and advise, please contact us.