Managed Cloud Solutions

Software and Services that are accessed through the internet, instead of running locally on your computer are referred to as Cloud solutions. The range of Cloud solutions is vast and their cost effectiveness is ever growing.

Tiedata will explain and discuss the solutions that can fulfil your needs. We help you in the evaluation process. You then decide the right solution for your business.


"IT-as-a-service" solutions for business can be categorised into Infrastructure, Software and Desktop.

Using these types of services allows your business to leverage the latest software applications and operating systems, allowing you to increase and decrease capacity and performance of your services based on your operational needs.

With the vast array of these services, it is essential to understand the nuances and compatibility of these so that you can implement the best solution to fulfill your business needs.

  • Infrastructure-as-a-service reduces capital expenditure on computer hardware and makes your business more versatile and able to adapt to your changing operational needs.
  • Software-as-a-service reduces the footprint of your onsite infrastructure, allows for rapid software deployments, can keep you up to date with the latest generation of applications and can be delivered securely.
  • Desktop-as-a-service allows businesses to grow without having to spend extensively on IT infrastructure. This type of service improves the agility of your business, allowing it to expand and contract in relation to your operational needs and provides high levels of resilience.

Managed Cloud E-mail

Email is arguably one of the most mission-critical software applications within most businesses, requiring perpetual uptime and warranting tactical attention and contingency planning.

Scalable and flexible cloud based email solutions satisfy these requirements whilst requiring no server maintenance and no attention from you. 

Simplified backup and easier disaster recovery can be achieved through associated cloud services perhaps even through another service provider all together.

Furthermore, a hybrid approach can be taken, where both cloud and on-premise deployments are used in conjunction with one another.

Cloud-based email can be accessed from anywhere, on any device resulting in increased productivity levels, particularly for remote workers. Accounts can be set up to sync instantly and automatically, so data is accessible from multiple devices.

Collaboration of data and documents in real time results in co-workers and remote workers accessing the latest information 24/7/365.

Talk to us to discover how Managed Cloud E-mail can make your business more agile and allow you to operate at the nearly instantaneous pace that defines modern business.

Managed Business Continuity & Disaster Recovery

Most businesses recognise that they cannot operate without their IT systems and would come to a standstill if they were unavailable. Yet most businesses do not have an adequate contingency and Disaster Recovery (DR) plan for the event of system failure or unavailability. Even those that do have plans in place, do not always review these and test the implementation of their DR and contingency processes.

Tiedata specialise in working with you to determine the best solutions to ensure that your business can operate under every circumstance and handle most eventualities.

Call us to discuss the DR and Business Continuity planning, design, build and test services that are available utilising a wide range of solutions.

Managed Cloud & Private Cloud

Public Cloud storage and collaboration enables data and documents to be transferred to and stored at the third party servers of the service provider. This reduces management and configuration of the infrastructure, lowering maintenance costs and  requires no capital outlay.

Private Cloud solutions provide uncompromising security and privacy because data is stored completely within the enclave of an organisation. However, since deployment and configuration remains the responsibility of the organisation, private clouds do bear greater capital investment and higher complexity.

Businesses have differing proprietary data control needs possibly governed by regulatory requirements or simply due to conservative views.

Businesses can achieve the benefits of both by adopting a hybrid solution where services remain in the public cloud and data remains private. The administration of cloud, user, access and organisation management are performed through the public cloud, but data remains in the organisation's internal storage infrastructure.

Talk to us to determine how your business can adopt the most suitable cloud solutions and achieve the benefits associated with public, private and hybrid solutions.

Unified Communication

Unified Communication

Unified Communication (UC) is the integration of synchronous and asynchronous communication tools that help people do their jobs more effectively.

Synchronous communication sometimes referred to as real time or ‘same time/different place’ incorporates tools like IP telephony, presence technology, instant messaging and video conferencing.

Asynchronous communication sometimes referred to as ‘different time/different place’ takes place at a person’s convenience and includes services such as email and Twitter.

Our UC solutions integrate the software that facilitates all the necessary communication tools needed by the people in your business so that they are easily accessible from most computing devices.

Key features of our UC Solutions include:

  • Complete hosted communications service for your business
  • Low cost
  • Built in resilience
  • Scalable
  • Future proof

Whether you choose to implement a UC system one component at a time or multiple at once, finding a knowledgeable and proven vendor who will design the right solution for your needs is critical.